Microsoft Dynamics® GP (formerly known as Great Plains)
Maintenance Plans
There are three service plans to meet the unique needs of your business. Compare the benefits of each service plan to find the one that works best for your company. Call us. We have lots of experience answering those,”what if?” questions.
Business Ready Enhancement Plan
The success of your software in your business is directly linked to getting the right answers to your questions when you need them. New customers buying Microsoft Dynamics GP are automatically enrolled in the Business Ready Advantage Plan (Annual Maintenance Plan). With this plan you receive automatic access to product updates and the CustomerSource portal along with six technical support incidents and unlimited online training services.
The cost of this required program is 18% of the Dynamics GP software list price and should be factored into your total ERP software project budget. After the first year you can choose between several optional maintenance plans ranging from 16-25% of the software list price.
The Business Ready Enhancement Plan provides the fundamental level of service and comes with the primary services you need to get more out of your Microsoft Dynamics Solution.
- CustomerSource
- Product Upgrades
- Product Updates
- Transition Investment Credits
- Protected List Price
- Support Life Cycle Policy
Microsoft Dynamics GP Business Ready Advantage Plan
In addition to basic Microsoft Dynamics® Solution support services, you’ll add:
- Support
- Managed Newsgroups
Microsoft Dynamics GP Business Ready Advantage Plan Plus
In addition to all of the support services listed above, you’ll also get:
- TechNet Plus
Need help deciding which service plan is best for your business? Contact us. We can help you pick the right solution for your business.
